Mara Sopa Lodge

Name of the facility	Mara Sopa Lodge
Certification Achieved	Bronze
Year opened	1986
Tourism region	Masai Mara/South Rift
County	Narok
Address	P O Box 72630, 00200 Nairobi, Kenya Map It
Telephone/Mobile	+254 722 206 328 / 329
Email	reservations@sopalodges.co.ke
Website	sopalodges.com
Facility Notes	Mara Sopa Lodge is located within the Masai Mara National Reserve which covers approximately 1,510 km2 under the management of Narok County. The camp is specifically located on Global Positioning System (GPS) Coordinates, Latitude -1.592576 (1°35′33.275″S) || Longitude 35.389645 (35°23′22.722″E).It was opened in 1986.It has 8 tents, 1 luxury guest house with a bed capacity of 230 visitors and a total work force of 172 employees. The Masai Mara National Reserve covers approximately 1,510 km2 under the management of Narok County. The Masai Mara National Reserve has about 95 species of mammals and 570 species of birds recorded. Examples of wildlife found within the area are wildebeests, Thomson's gazelles, Topi, elands, zebras, lions and hyenas. The Mara is also home to the "Big Five" (lion, leopard, African elephant, African buffalo, and Black Rhinoceros
Energy management	Mara Sopa Lodge is mainly powered by generators. There are four (4) generators with power output of 233 KvA, 250 KvA, 400 KvA and 250 KvA respectively. They provide power for lighting, refrigeration, water heating and running electrical equipment. The generators run for approximately 14 hours each day at designated times. Power rationing is done at the lodge to reduce power consumption. Fuel consumption for the generators is monitored regularly and records kept. The lodge uses kuni boilers from Bottle Solar for heating water. These boilers are fuelled using dead wood collected within the vicinity or off-cuts. Energy saving bulbs are installed throughout for energy conservation. Liquefied Petroleum gas (LPG) is used for guests cooking while fuel wood is used for staff cooking. The Firewood is obtained from off cuts and dead wood. The lodge maximizes on natural lighting through the use of Translucent roofing in the areas such as the kitchen, restaurant and stores. Laundry is air dried is save energy that could have been used on drying.
Environmental management	The lodge has undertaken an annual Environmental Audit (EA) as required by EMCA 1999 (Environmental Management and Co-ordination Act. Ref No. NEMA/RVP/EA/0679
Chemical use	Bathroom amenities for guests such as bathing soaps and shower products are supplied by Clique Limited. Swimming pool chemicals are supplied by Henkel Limited and Limited. The lodge uses Neetex detergents for laundry. MSDS are available for the chemicals used in the lodge. Swimming pool chemicals consumption records are properly kept to monitor chemical use.
Conservation Criteria
Community Criteria
Solid waste management	Plastics, metallic waste (tins), glass (waste bottles) are put in a waste management area where there is further segregation before disposal via the Sopa Lodges head office. Organic waste is composted in a secured pit.
Water management	The main source of water for the lodge is drawn from Oloolaimutia Spring. The water is pumped, chlorinated and stored in two (2) reservoirs with a total capacity of 130,000 liters and supplied through gravity to the entire premises. The water is metered and consumption monitored at the main outlet. Laundry machines are operated at their optimum weight to conserve on water and energy. Guests are encouraged to ‘re-use their towels’ through room information folders aimed at water conservation and reduced use of laundry chemicals. Guest showers are fitted with low-filter shower heads to minimize water consumption
Visitor communication & education	Visitors are briefed upon arrival on the lodge’s operations and environmental values. The guest tents are equipped with room information folders to brief the visitors on environmental conservation and operations of Mara Sopa Lodge. The lodge conducts nature talks for the guest in the evening (every two nights)
Pollution	The lodge path-lights are fixed with low light emitting bulbs to reduce on light pollution.
Environmental conservation	Mara Sopa lodge conducts weekly environmental clean ups. The lodge is involved tree planting to rehabilitate areas within its environs. In partnership with the Meru-Mara Cheetah project, the lodge is involved in species monitoring, sensitization and awareness creation especially to school children.
Waste water management	The facility swimming pool is cleaned via sieving, backwash and vacuum cleaning. Records are kept on a daily basis. Effluent from the guest kitchen flows through a grease trap before draining into the soak pits. Black and grey water within the facility is managed through septic tanks. The lodge has a total of 11 septic tanks each with 3 chambers. Effluent from the septic tanks then flow into soak pits. Effluent exhausting is done twice a year and disposed via the Narok County Council. The lodge conducts quarterly effluent sample tests and has a valid Effluent Discharge License from NEMA.
Purchasing and supplies	Vegetables and fruits are packed in reusable crates while meat and dairy products are stored in freezers. Where possible dry goods are bought in bulk to reduce on the packaging. Some of the vegetables and fruits are picked from the lodge’s garden.
Employment and remuneration/staff welfare	Employees have a staff welfare committee which handles and addresses staff issues.
Staff education, communication and awareness training	Notice boards are used to facilitate communication to the staff. Staff have been trained on basic first Aid, firefighting skills and use of firefighting equipment.
Cultural preservation and promotion/protection of local sites	The artwork and décor within the lodge depict and promote the local Masai Culture. The lodge conducts village visits for the guests to sample the authentic local culture. The lodge also conducts bush dinners in actual manyattas to showcase the local culture of the people. Masai cultural dances and talks are held at the lodge every other evening.
Benefits to local community/community empowerment	The lodge allows the locals to sell their curios al the lodge. Mara Sopa pays lease fees to land owners. Bed-night fees are also paid (Ksh. 200 per guest per night) on monthly basis. The lodge sponsors one teacher at the Ololaimutia Primary School, and one at Siana Primary school. Mara Sopa lodge donates water to the communities living near the lodge. The local communities benefit from purchases made by the lodge of fruits, vegetables and meat for the staff. The locals can also be treated at the lodge’s clinic.
Cultural Criteria
Health and safety	Firefighting equipment including, fire extinguishers, fire electric alarm, fire blanket, are serviced (servicing conducted on Dec 2016 by Trojan Limited) and strategically placed within the facility. Mara Sopa lodge has conducted a fire audit in compliance with Factories and other places of work (Fire Risk Reduction) Rules 2007The lodge has conducted a Health and Safety Audit in compliance with the Occupational Safety and Health Act, 2007 Fire assembly points and fire alarm are clearly marked and respectively installed. First aid kits are available within the lodge. Fire emergency evacuation procedures are well documented in the guest tents and the nearest fire assembly points noted. Mara Sopa has a clinic within the premises and a 24 hrs. Clinical officer to attend to the staff and guests. Medical emergencies are referred to Narok or Nairobi. Emergency air evacuations can be provided. Mara Sopa lodge has a health and safety committee for the staff. Medical check-ups have been conducted for all kitchen staff (food and beverage handlers).
Child labor, abuse and human rights	The facility does not employ under age people
Business Practises Criteria
Entry Date	12th March 2018

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Mara Siria Tented Camp

Name of the facility	Mara Siria Tented Camp
Certification Achieved	Silver
Year opened	2005
Tourism region	Masai Mara/South Rift
County	Narok
Address	1141- 00621, Nairobi Map It
Telephone/Mobile	020 765 00 66
Email	info@mara-siria-camp.com
Website	mara-siria-camp.com
Facility Notes	Mara Siria Tented Camp is located in Olololoo escarpment in Masai Mara on a private concession area of 20 hectares. The camp is specifically located on Global Positioning System (GPS) Coordinates, Latitude: - 01 13 524 S and Longitude: 035 01 586 E. It has eight (8) luxury tents, two (2) deluxe rooms and Masai-style cottages with a bed capacity of 28 visitors, and a total work force of 24 employees. The Camp borders the Mara Triangle Wilderness Area within the Masai Mara National Reserve. The area is an integral part of the Mara-Serengeti ecosystem providing critical wildlife dispersal area for migratory wildlife. It is frequented by wildlife species including lions, giraffes, zebras, gazelles, rock hyrax amongst other species. It is also a haven for bird species.
Energy management	The facility runs on 100% solar energy for lighting, solar water heating and running the electrical appliances. The solar panels are strategically installed throughout the premises. Each tent has two (2) solar panels and a battery system for lighting. In addition, there are two portable flood lights at the camp with an output of 20 watts each which provide lighting for the main pathways within the premises. The camp has a 2.2 KvA diesel powered generator specifically used as backup, ironing or welding works. Diesel consumption at the facility is monitored. Solar rechargeable torches are used as flashlights during the night. Water heating for the camp is conducted through solar water heaters. It has a total of two (2) solar heaters each with a capacity of 350 litres and a larger system with 600 litres. In addition there are two (2) efficient boilers for back-up purposes. Briquettes are used to power the boilers. The camp has a charcoal fridge used for storing fruits and vegetables. A drip pipe has been fixed on the fridge to reduce on water used while cooling the fridge. The guest tents are fixed with main switches and the night guards are sensitized to switch off unnecessary lights. Further, there are no sockets in the guest tents; instead the facility has a centralized charging point with an aim to control energy usage. Energy saving bulbs and LED (light emitting diodes) are installed throughout for energy conservation. The camp uses Liquefied Petroleum gas (LPG) for guests and staff cooking. Staff is sensitized on energy conservation through departmental briefings whereas visitors are sensitized on arrival briefings. Guest tents are fitted with room information sensitizing visitors on energy conservation such as switch off unnecessary lights.
Environmental management	Mara Siria has an environmental management system with clear environmental management plans in water, energy, waste and health & safety. Further, the system incorporates action plan on community wellbeing. The facility conducts its annual environmental audit as required by Environmental (Impact assessment and Audit) Regulations, of 2003
Chemical use	Diesel is stored in 2,500 liters tank fixed with a fueling pump. Henkel detergents are used for cleaning a ‘small’ plunge pool within the facility. Material Safety Data Sheet records for the chemicals used within are available. Gas is bought in 50kg and 12kg cylinders. They are well hoisted within the facility
Conservation Criteria
Community Criteria
Solid waste management	Mara Siria waste separation is conducted at source and the bins are clearly labeled, (plastics, organic and tins etc.). Organic waste is composted, whereas plastics, metallic waste (tins), glass (waste bottles) are put in a waste holding area waiting disposal to recycling firms via head offices in Nairobi. The camp purchases drinking water in 20 liters re-usable containers. The water is served to guests in glass jugs or well decorated wine bottles - an aim to reduce plastic waste.
Water management	The camp’s main source of water for the camp is obtained from River Sabaringo and solar pumped to the main reservoir with a total capacity of 10,000 liters. It is treated via filtration, sedimentation and chlorination before storage in an underground reservoir of 5,000 litres from where it’s pumped to the entire premises. A water meter has been fixed. The facility has obtained a water extraction permit from (WRMA) Water Resources Management Authority for extraction of water from River Sabaringo. The facility practices rain water harvesting. It has tanks throughout the premises capable of harvesting approximately 27,600 liters. The camp is fitted with safari showers system of 20 liters to reduce on water usage. Further, visitors are sensitized on water conservation through briefing, room information folders and staff through departmental sensitization. The facility has a regular maintenance and repairs schedule to monitor faults or water leakages.
Visitor communication & education	The camp has a visitors’ resource area equipped with reading information materials including environmental publications, wildlife and travel magazines, and nature conservation magazines such as Africa Geographic, Books on Kenya, Birds of Kenya. Visitors are briefed upon arrival on the environmental principles and values of the camp. Further, the guests engage in learning and sensitization activities which include; game drives, village visits, bird watching and nature walk safaris. Information on wildlife conservation projects such as Mara Cheetah is shared with the guests. Booklets and information sheets are available at the resource information section and guest tents respectively.
Pollution	Low light emitting paraffin lanterns are used to light the pathways at night. The facility has a small 2.2 KvA backup generator. It is insulated and soundproofed
Environmental conservation	The camp is built on low environmental footprint. Guest tents are raised on gravel with relative interference on natural vegetation. Deluxe tents are raised on wooden platforms whereas the Manyatta-like cottages are built out of local materials that blend in with the local environment. The staff quarter houses are made from recycled tetra pack material and also blend well with the surroundings. Footpaths within the facility are left natural with grass trimmed to demarcate way. Natural vegetation is relatively undisturbed. The facility is also unfenced allowing wildlife to move freely. The Camp partners with the Mara Triangle conservancy on collating information through wildlife monitoring initiatives. Further the facility supports Mara Cheetah Project mainly through its guides. This is implemented through photography and guests’ sensitization on plight of cheetahs. Guests are encouraged to engage in low impact activities such as village visits, bird watching, balloon safaris and nature walks.
Waste water management	Grey and black effluent from the laundry, guest tents, public areas, and staff quarters is managed through septic tank system. The camp has an effluent discharge license. The facility plunge pool is cleaned via a back wash system powered by solar. Waste water drains in a soak-pit
Purchasing and supplies	Fruits and vegetables are packed in reusable crates while meat and dairy products are stored in cool boxes
Employment and remuneration/staff welfare	Employees have a staff welfare committee which handles and addresses staff issues. It meets on a monthly basis. The facility has notice boards for staff communication. Staff briefings are held at departmental level on daily basis for planning activities The camp chefs are sent for refresher course trainings at Kenya Utalii College. The camp has 3 guides who are certified under the Kenya Professional Safari Guides Association (KPSGA).
Staff education, communication and awareness training	The camp chefs are sent for refresher course trainings at Kenya Utalii College. The camp has 3 guides who are certified under the Kenya Professional Safari Guides Association (KPSGA)
Cultural preservation and promotion/protection of local sites	Mara Siria Camp offers village visits for an authentic cultural experience at Iltolish village. Visitors are offered cultural lectures by the village elders. Guests are charged $20 per person for the visit. The system is established in such a way that there is no direct exchange of money. The fee is paid at the camp and the guest issued with a ticket. The proceeds are later channeled to the local village liaison officer for distribution. The camp has designated a place for the local women to sell their beadwork directly to the visitors. The facility has two bandas - cottages designed and built to represent the local Manyatta architectural designs (wood, grass and mud). This is done to enhance the guest experience on the local culture and way of life
Benefits to local community/community empowerment	Mara Siria provides employment opportunities to the locals; approximately 60% of all employees are hired from the local Masai community. The local people around the camp fetch water from the facility. In addition, on dry seasons, the facility also supplies water to the locals through a water bowser; however, there are plans to establish sustainable water fetching points. The facility in conjunction with Lufthansa Cargo, Cargo Human Care (CHC) and Phoenix Safaris has initiated an annual medical Camp within the Mara region. In April 2016, a total of 166 patients ranging from 3 months to 88 years were attended to at Iltolish Primary School on a two (2) days medical camp. The camp supports the local Iltolish primary school by paying a monthly salary for the head teacher and providing him with accommodation. The camp is also a member of the “Pack for a Purpose” where visitors are encouraged to donate items needed by the communities. Donations made include learning materials - blackboards, and stationery to Iltolish primary school. Employees are provided with health care, uniform, food, accommodation facilities and basic amenities.
Cultural Criteria
Health and safety	The camp has a Health Inspection Certificate from the Ministry of Public Health. Mara Siria Camp has an emergency evacuation plan with clear spelt out procedures. Additionally, the camp has security emergency contacts. The facility is linked to (AMREF) Flying Doctors services for emergency response. It has two adequately stocked first aid kits located at the main office. Medical supplies are also available and the staff – guides are trained on first aid skills. Medical checkups are conducted to the food and beverage handlers to comply with Food, Drugs, and Chemical substances Act. Cap 254. Medical emergency for the employees are referred to nearby Mpata Club clinic. Firefighting equipment including, fire extinguishers, fire alarm, fire blanket in the kitchen, are serviced and strategically placed within the facility. The facility provides protective gear / PPE (Personal Protective Equipment) such as boots, uniform, gloves, apron to the staff. Fire assembly point is clearly and conspicuously marked within the camp.
Child labor, abuse and human rights	The facility does not employ people under the age of 18
Business Practises Criteria
Entry Date	17th November 2017

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Mara Serena Safari Lodge

Name of the facility	Mara Serena Safari Lodge
Certification Achieved	Silver
Year opened	1973
Tourism region	Masai Mara/South Rift
County	Narok
Address	48690 ( 00100) Nairobi Map It
Telephone/Mobile	+254736595900
Email	mara@serena.co.ke
Website	serenahotels.com
Facility Notes	Mara Serena safari Lodge is located in the Mara Triangle of Masai Mara National Reserve. The lodge is specifically located on Global Positioning System (GPS) Coordinates, Latitude: 1.24’09S and Longitude: 35.01’34E. The Lodge was opened in 1973 and has 74 guest rooms with a bed capacity of 140 visitors and a total workforce of 130 employees. The facility is built on 11.6115 acres (4.699ha) of land in the Mara triangle of Masai Mara National Reserve. The Mara Triangle forms a core part of the larger Maasai Mara ecosystem. The ecosystem is dominated by Themeda triandra grassland interspaced by pockets of riverine forest and acacia woodlands. There are about 95 species of mammals and 570 species of birds. Numerous other antelopes can be found, including Thomson's and Grant's gazelles, impalas, elands, duikers and Coke's hartebeest. The Mara is home to the "Big Five" (lion, leopard, African elephant, African buffalo, and Black Rhinoceros). Large herds of zebra are found through the conservancy. The plains are also home to the distinctive Masai giraffe. The large Roan antelope and the nocturnal bat-eared fox, rarely present elsewhere in Kenya, can be seen within the reserve borders. The climate of the region is mainly warm and dry; with hot days and cool evenings. The rainy season is in April-May and November. The dry season occurs from July to October
Energy management	The lodge depends on two main sources of power, solar energy and diesel generators. There are three (3) generators with power output of 275 KvA. Solar energy is used for water heating at the drivers’ quarters whereas the generators are used for guest water heating, lighting and running refrigerators. The generator power is connected to power inverters and rationed to enhance energy conservation. Energy consumption is metered and monitored through recording on a daily basis. Results are used to establish ‘Monthly utility reports’ discussed at management levels in order to lower consumption. Energy saving bulbs and light emitting diodes are installed throughout the facility for energy conservation. Liquefied petroleum gas (LPG) is used for cooking. The lodge has a policy where the guests are briefed and encouraged on energy conservation.
Environmental management	The lodge is guided by a clear corporate environmental statement that is committed to protecting the environment, monitoring the interests of the local population, practicing a responsible attitude towards resource use and conservation of protected areas. Mara Serena Lodge has an Environmental Management System (EMS) with management plans for water, energy and waste. The lodge has undertaken its annual self-Environmental Audit (EA) as required by EMCA 1999 (Environmental Management and Co-ordination Act).
Chemical use	The lodge uses biodegradable bathroom amenities such bathing soaps and shampoos supplied by Eco-Boutique limited. Diversy chemicals and Ecolab are used for washing in the laundry section. Swimming pool chemicals are supplied by Arch chemicals. (Recording is done to monitor chlorine consumption and use of algaecide). Material Safety Data Sheet (MSDS) for the chemicals are available. Fuel (Diesel) is stored in an underground tank of 15,000litres fixed with a fuelling pump. Gas is bought in bulk (2 tonne tanks) and its consumption is monitored. The cylinder pressure gauge and PSI has been checked and serviced for safety purposes. The storage area is fenced and fixed with precautionary signage.
Conservation Criteria
Community Criteria
Solid waste management	Waste separation is done at source, the bins are clearly labelled. Further sorting is also done at the waste management centre before disposal via Nairobi central stores to recycling companies. Organic waste is composted in a well-sealed compost pit. The Lodge uses solar rechargeable torch batteries as a move to reduce batteries waste. Water for staff is served in 18litre water dispensers aimed at plastic waste reduction. Medical waste such as Sharps is taken to Kilgoris District Hospital for incineration.
Water management	Water for the lodge is pumped from a borehole and stored in tanks with an average capacity of 135,000 litres. It is treated through sedimentation, filtration and chlorination before supply to all consumer points. The water is metered and consumption monitored at the main outlet. The facility has a rapid maintenance team to attend to any water leakage. The lodge has a water permit for the borehole water extraction. The facility has “towel talks” in the guest rooms encouraging visitors on the re-use of towels, to promote water conservation. Visual signage is fixed in areas such as kitchen, used to sensitize staff on water conservation. The guest room toilets have dual water cistern system to conserve on water consumed per flush. Low shower faucets are fixed in the lodge for water use efficiency. Laundry machines are operated at their optimum weight to conserve on water and energy.
Visitor communication & education	Guests are briefed upon arrival on the environmental values and operations of the lodge. On a daily basis, guests are taken through evening slide shows aimed at creating awareness. The slide shows cover conservation initiatives within Mara conservancy.
Pollution	The generator is insulated and fixed with a muffler – sound reducing device. An oil interceptor has been installed at the generator section to contain spillage. The lodge paths lights are fixed with a cover reduce on light pollution. The kitchen is properly ventilated, fixed with a kitchen hub. This is aimed at enhancing the working conditions of the staff.
Environmental conservation	Mara Serena blends with the natural surroundings. Its architectural design resembles the Masai Manyatta. The guest rooms are endowed with Masai décor (the décor is bought from the locals). The rooms are also designed to make maximum use of natural lighting during the day. The Lodge distributes tree seedlings - indigenous - and conducts tree planting with local schools; these include Emurototo and Esokon primary schools. The seedlings are obtained from the facility tree nursery which has approximately 5000 seedlings which are sourced from Gilgil. The lodge partners with Mara conservancy rangers on emergency responses, and conservancy (wildlife) security. The facility driver guides uphold the conservancy code of conduct. Mara Serena is a partner in the Mara Predator Project – an initiative to build an identification database of lions and cheetahs in and around the conservancies north of the Masai Mara National Reserve through tracking individuals, effective conservation techniques. The initiative is implemented through involvement of the facility guides and visitors in identification of the lions and cheetahs. In addition, wildlife researchers are given opportunities occasionally to give talks to guests on their research undertakings. The lodge has a naturalist who conducts nature walks, environmental lectures and slide shows daily for guests, in an effort to raise awareness. Conservancy rangers and management are housed at Serena Mara Lodge which provides their energy and water needs, and occasionally receive logistical support.
Waste water management	Effluent from the kitchen flows through a grease trap before joining the sewer system. The grease trap is cleaned daily. Grey effluent from the laundry, guest tents and staff quarters flows into septic tanks for solid waste sedimentation. EM1 bio-enzymes are added to enhance sludge digestion. The effluent later flows into soak pits via radial arms. NEMA sampling points are indicated within the system. Water effluent tests are conducted regularly and the facility issued with an effluent discharge license by NEMA. Swimming pool water is cleaned via vacuum cleaning and backwash systems. PH levels are checked twice a day. Effluent from backwash is managed through a soak away.Black effluent within the facility is managed through systems that comprises of sewer line, man holes, and septic tanks and soak pits. The effluent drains in a septic tank for sludge sedimentation facilitated by bio-enzymes.
Purchasing and supplies	The lodge purchases its vegetables and fruits packed in crates. Dry goods are bought in bulk to reduce on packaging. Meat is packed in re-usable cold boxes.
Employment and remuneration/staff welfare	Employees have a staff welfare committee which meets on monthly basis. It is ascribed to the workers union and, handles and addresses staff issues.
Staff education, communication and awareness training	There are notice boards for staff communication within the facility. Emails and memos are also used to facilitate communication. The staff is sensitized and briefed during departmental meetings. Various (visual) sensitization signs are used enhance communication
Cultural preservation and promotion/protection of local sites	Serena Mara facilitates guests’ village visits at a fee of 70 USD per visitor of which 20 USD goes to the community. The fee is paid directly at the lodge and duplicate voucher issued, one copy is filed and the other issued at the village. The fee is paid to the locals on monthly basis. Visitors experience includes purchase of local curios, cultural talks and entertainment dances. The lodge conducts Maasai Cultural talks to the visitors on every Saturday of the week.
Benefits to local community/community empowerment	The lodge purchases from the local community where feasible, this include goat meat for staff use. Vegetables and fruits are purchased from a local supplier at least once a week. Mara Serena launched a community library in November 2015 and supplied story books to be used by children from the local Isokon village- through an initiative by Serena Hotels dubbed “Reading for Children”. The facility supplies newspapers to the library as well. Through partnerships with willing guests, Serena Hotel chain has also embarked on a solar lamp project beginning with Serena Mara. Solar lamps are provided to primary school going children (standard 7&8) to use for their study needs at home. The project is being rolled out to other areas where the hotel chain operates. Other achievements through partnership with willing donors include; Support to Esokon Primary School through donations such clothes, food and, learning materials including books and pens and providing mobile health services to the locals. Approximately 60% of the employees are hired from Narok County and staff welfare benefits include food, uniform, entertainment centre, transport and accommodation.
Cultural Criteria
Health and safety	The lodge has a health and safety committee to spearhead health and safety issues within the facility. Additionally, there is a fire team trained on firefighting and first aiders in the distributed in all departments. A total of 51 employees are trained on first aid and fire-fighting skills. In addition, a health and safety audit has been carried out. The Lodge has a clinic within the premises and a 24 hrs clinical officer on duty to attend to the staff and guests. The clinic is well equipped with medical equipment including, emergency nebulizers, defibrillators, and artificial oxygen. First aid kits are also available in the main departments such as the kitchen. The lodge has an established evacuation plan, and the guest rooms are fixed with telephones for emergency response. Charter air services can be provided for emergency response. Medical examination is conducted to all food handlers within the facility in every six (6) months. Inspection has been conducted by public health inspectors under the Ministry of Public Health and Sanitation and the lodge issued with a Health Inspection License Firefighting equipment including, fire extinguishers, fire blankets, are duly serviced and strategically placed within the facility. Sand buckets are also used to complement the fire extinguishers. The lodge provides PPE (Personal Protective Equipment) including boots, overall, gloves to the staff. Fire exits, fire panic alarms and assembly points are properly marked and displayed within the facility. The guest rooms are fixed with a fire evacuation procedure and facility map to the nearest fire assembly points. Precautionary and safety signage are well fixed in areas such as the gas storage, the swimming pool and fuel pumping station. Proper housekeeping (clean, tidy and orderly arranged) was noted in the food and dry goods store.
Child labor, abuse and human rights	the facility has a Human Resource policy that guides against employment of minors. Minimum employment age is years.
Business Practises Criteria
Entry Date	9th March 2018

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Mara Plains Camp

Name of the facility	Mara Plains Camp
Certification Achieved	Gold
Year opened	2010
Tourism region	Masai Mara/South Rift
County	Narok
Address	Head Office - Nairobi Map It
Telephone/Mobile	+254 (0)733 511 941
Email	dws@africaonline.co.ke
Website	greatplainsconservation.com
Facility Notes	Mara Plains Camp is located in Olare Motorogi Conservancy situated within the Mara-Serengeti Ecosystem. The camp lies on Global Positioning System (GPS) Latitude: S01020.609’ and Longitude: E 035007.813. It was established in 2010, owned and managed by Great Plains Conservation. It has seven (7) tents with a maximum bed capacity of 14. The camp is open all year round and has 35 permanent staff for its operations. It is designed to have a low impact on the environment. The canvas tents are beige in color, and blend in with the natural surroundings. They are raised from the ground on wooden platforms, leaving the natural vegetation relatively undisturbed. The Olare Orok Conservancy was established in 2006 and later expanded to encompass Motorogi lands, thereby becoming Olare Motorogi Conservancy. It measures approximately 14,164 hectares (approximately 35,000 acres) wildlife conservancy, and lies within the Koiyaki Group Ranch, between Olare Orok River and Talek – Aitong Road. It shares the Southern boundary with Masai Mara National Reserve; and Naboisho Conservancy to the east providing critical wildlife dispersal area for migratory wildlife, including the wildebeest and other herbivores. It has significant populations of a wide variety of wildlife, wildebeest, Zebras, Thompson’s Gazelle, Impala, elephants, giraffes, spotted Hyena, jackals, warthogs, leopards, cheetah and lions.
Energy management	The facility’s main source of power is solar energy fixed with power inverter battery system. The system provides power for lighting and running all the refrigerators. It is fixed with 72 solar panels. The solar power inverter system is metered and installed with main switches for major outlets which enable easier energy monitoring. For water heating purposes, the guest tents are each fixed with a 300 litre solar water heating system. In addition are seven (7) back up kuni boilers. Energy saving LED and energy saving bulbs are fitted for lighting throughout the camp. Solar power rechargeable flash light torches are used by, guests and security officers within the camp Guests and staff are briefed on energy conservation and efficiency through guests’ arrival briefings.
Environmental management	Mara Plains Camp is guided by its corporate motto ‘conserving and expanding natural habitats’ which is implemented through the facility policy; to create iconic role model conservation projects that ensure local communities benefit from protecting their environment and natural heritage. The facility has a comprehensive environmental management system with clear action / management plans for water, energy and solid & liquid waste management. The camp undertakes its annual self-environmental Audit (EA) as required by legislation.
Chemical use	The camp uses environmental friendly detergents for laundry purposes. Staffs handling chemicals are trained on usage. Biodegradable bathing soaps and solutions are used within the camp. LPG (Liquefied Petroleum gas) is packed in 25 kg and 50 kg gas cylinders used for guests and staff cooking respectively. Fuel (diesel) is stored in 200 litres reservoirs whereas paraffin is bought in 20litre containers.
Conservation Criteria
Community Criteria
Solid waste management	Waste separation is conducted at source, and the bins are clearly labeled. Additionally, further sorting is done at the waste management center. The waste is also weighed and recorded for monitoring purposes. Organic waste is managed through a compost pit which is well enclosed to keep off scavengers while plastic, glass and metallic waste is later disposed via Mara Plains head offices to recycling companies in Nairobi. The facility employs the 3Rs waste management principle. .It uses rechargeable solar torches as a measure to avoid cell-battery waste generation. Drinking water is bought in 18 liters re-usable containers and served to guests in glass jugs so as to reduce on plastic waste.
Water management	The Main source of water for the camp is from a borehole located within the camp. The water is stored in reservoir tanks with an average capacity of 15,000 litres. Additionally, the camp harvests rain water from its iron roofed staff quarters. The water is stored in three (3) tanks with a capacity of 15,000 liters. The water is metered at the main outlets (three meters are installed) and recording done on daily basis for monitoring purposes. Drip irrigation has been installed on the facility kitchen garden as a measure to reduce on water consumption while the guest kitchen is fitted with push taps to reduce on water usage. In addition, the guest tents toilets have been adjusted to reduce on the amount of water consumed per flush. Guests are sensitized on water conservation efforts by the camp manager upon arrival and through tent information folders. There are also “towel talk” signs in the guest tents encouraging guests to re-use their towels to reduce on water usage.
Visitor communication & education	On arrival guests are briefed upon arrival on the values of the camp, camp operations and the Conservancy. Mara Plains Camp has a visitors’ resource area (located at the main tent) equipped with reading materials including environmental publications, wildlife and travel magazines, and nature conservation magazines such as Africa Geographic, Books on Kenya, Birds of Kenya. Mammals and bird list to sensitize visitors on the environmental values, and conservancy operations and activities. Booklets and room information folders are available at the resource information section and guest tents respectively. Information on wildlife conservation projects such as Mara Cheetah and Mara Predator is shared with the guests. Booklets information sheets are available at the resource information section and guest tents respectively.
Pollution	Paraffin Lanterns are used to light the paths at night with an aim to reduce light pollution. The facility has a 16KvA generator (rarely used) which is well insulated and soundproofed.
Environmental conservation	Mara Plains Camp is built on low environmental footprint and blends in with the local surrounding. The premises are unfenced allowing wildlife to move freely. Guest tents are made of beige canvas raised on raised wooden platforms (obtained sustainably - recycled from old rail sleepers). The pathways are demarcated by use of mazera stones. The staff quarters are made from recycled tetra pack material and blends well with the surrounding. Guests are encouraged to engage in low impact activities such as village visits, bird watching and nature walks. Mara Plains Camp partners with the conservancy on wildlife monitoring initiatives; this include Mara Predator Project – an initiative to build an identification database of lions in and around the conservancies north of the Masai Mara National Reserve through tracking individuals and Mara Cheetah Project – a research initiative headed by Dr. Elena to identify the behavioral adaptations and assessment of impact of social structure on reproductive success and survival of the cheetah in the protected areas. The partnership includes data collection through guides and visitors. In addition, the clients are offered sensitization and conservation talks by the project researcher. The camp guides assist the conservancy rangers in wildlife monitoring and report on any incidences to the conservancy. Mara Plains has an environmental sensitization program at the local Endoinyo Erinka Primary school. Achievements include, setting up an environmental club, tree planting and motivational game drives and talks by camp guides at the school.
Waste water management	Effluent from the guest and staff kitchen flows through a grease trap to filter out oils and grease before draining into a bio box treatment system. Grey and black effluent from the laundry, guest tents, public areas, and staff quarters is managed through Biobox treatment system. The Biobox system ensures the waste water is recycled through treatment. The treated waste water is used for irrigation in the kitchen garden Water effluent sample tests are conducted in compliance with Environmental Management and Coordination (Water Quality) Regulations of 2006.
Purchasing and supplies	Food for staff and guest is bought in bulk to reduce on packaging. Fruits and vegetables are packed in re-usable crates whereas meat is stored in a cold room.
Employment and remuneration/staff welfare	There is a staff welfare committee which handles and addresses staff issues to the management.
Staff education, communication and awareness training	The camp has in house trainings for its staff. Topics trained on include food preparation, hygiene, food safety, health and safety work skills development, and general knowledge improvement. The facility chefs are sent for refresher course trainings at Kenya Utalii College. Mara Plains camp has notice boards fixed within for staff communication. Employees are sensitized and briefed during departmental/daily meetings.
Cultural preservation and promotion/protection of local sites	The camp offers village visits for an authentic cultural experience at local Elndoinya Erinka Village. A community women group (consisting of 100 members) has been selected where visitors are taken at individual homesteads for cultural experience. Guests only purchase curios and beads at the women’s group shop. For village visits, visitors pay 10 USD to Elndoinya Erinka women group kitty. In addition, the facility has a curio shop which sells few beadwork obtained from Endoinya Erinka women group.
Benefits to local community/community empowerment	The Mara Plains camp purchases from the local Talek town where possible. Products such as staff food mostly flour, and sugar, vegetables and fruits is bought locally. The facility further employs from the local community. Approximately 80% of the staff is from the local Masai community. The conservancy pools together, the bed night fees, and conservancy fees from members camps. The monies are paid for the conservancy management and operations, and lease fee to individual land owners. Major projects such as education, infrastructure and community wellbeing initiatives are implemented. Through Mara plains and the conservancy Trust, the following initiatives on health, education, and community wellbeing are implemented. Below are some of the major initiatives: • Health: construction of a health clinic at Eldoinyo Erinka. • Education: donation of learning materials, and construction of a classroom at Elndoinya Erinka School. Partnership with guests to establish the Erickson Scholarship program – started in 2012, the initiative aims to offer 50% bursary to top students joining secondary school. • Community empowerment: establishment of two water projects at Mpwai and Elndonya Erinka respectively. • Women Enterprise; the camp pays the salary of a female group coordinator / teacher who manages and offers trainings to the Elndoinya Erinka women group. Individually, the camp is a member of the “Pack for a Purpose” where visitors are encouraged to donate items needed by the communities. Donations made include learning materials - blackboards, stationery to local primary schools. Staff benefits include food, medical cover, uniform, entertainment center, transport and accommodation.
Cultural Criteria
Health and safety	Mara Plains is registered with DOSH (Directorate of Occupational Health and Safety) and certificate of workplace issued. Medical check-ups have been conducted for food and beverage handlers to ascertain their health fitness in compliance with legislation. The camp has a team of staff trained on fire-fighting skills and the guest tents are provided with radio calls for use in case of emergency. Mara Plains has an equipped medical first aid kit. All the guide vehicles are equipped with first aid boxes. A team of 15 key staff including management has completed an AMREF first aid course. The camp has also subscribed with ‘Flying doctors’ evacuation services. Medical referrals for the staff are made to nearby clinics at Mara Intrepids Camp, Talek and Siana dental health care. In addition, the facility has a doctor - on - call from Talek Health centre to attend to visitors or emergency services. Firefighting equipment including, fire extinguishers, fire blanket in the kitchen are serviced and strategically placed within the facility. Sand buckets are placed to compliment the available firefighting equipment. Fire assembly points are properly marked and displayed within the facility. The facility provides protective gear / PPE (Personal Protective Equipment) such as ear muffs, boots, uniform, gloves, and apron to the repairs and maintenance staff. The camp has conducted a health and safety audit in compliance with the relevant legislation and has also conducted a fire safety audit in compliance with Factories and other places of work Fire Risk Reduction Rules.
Child labor, abuse and human rights	The facility adheres to the legal employment age.
Business Practises Criteria
Entry Date	10th November 2017

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Mara Intrepids Camp

Name of the facility	Mara Intrepids Camp
Certification Achieved	Bronze
Year opened	1990
Tourism region	Masai Mara/South Rift
County	Narok
Address	Narok Map It
Telephone/Mobile	+254 722 205 894
Email	sales@heritagehotels.co.ke
Website	heritage-eastafrica.com
Facility Notes	Mara Intrepids Camp is located within the Masai Mara National Reserve which covers approximately 1,510 km2 under the management of Narok County. The camp is specifically located on Global Positioning System (GPS) Coordinates, Latitude -1.414426 || Longitude35.11046 .It was opened in 1986. It has thirty (30) guest tents with a bed capacity of 60 visitors and a total work force of 60 employees. The Reserve is located in the northern portion of the Mara Serengeti eco-system, which covers 25,000 km2 straddling the Tanzania and Kenya international border. The Reserve has about 95 species of mammals and 570 species of birds recorded. It is famous for hosting the wildebeest migration, which is dubbed as the ‘8th Wonder of the World’. The Mara is also home to the "Big Five" (lion, leopard, African elephant, African buffalo, and Black Rhinoceros).
Energy management	Mara Intrepids Camp has diesel run generators as the main source of energy. There are two (2) generators each with an output of 100 KvA (illustrated below) which provide power for lighting, and running refrigerants. The generators are rationed for at least ten hours daily. In addition, generator fuel consumption is documented on a daily basis to monitor usage. Water heating is done through the use of kuni-boilers (illustrated below). The camp has fifteen (15) boilers that run on charcoal briquettes. Liquefied petroleum gas (LPG) is used for cooking both at the guests and staff quarters. Energy saving LED and energy saving bulbs are fitted for lighting throughout the camp. Also, solar rechargeable torches are used in the guest tents. Guests and staff are briefed on energy conservation and efficiency through meetings, memos, posters and guests’ briefing on arrival respectively. Main switches are easily accessible at the guest (fixed at the tent entrance) to conserve energy.
Environmental management	- Mara Intrepids Camp is guided by the parent company –Heritage Hotels – environmental policy. The policy commits on;  promoting responsible tourism,  environmental conservation  Sustainable practices. The camp has a resource use (fuel, water, energy, and waste) monitoring system called ‘Dashboard’ with set targets. The records are analysed based on bed occupancy. The camp undertakes annual self-Environmental Audit (EA) as required by EMCA 1999 (Environmental Management and Co-ordination Act.) Dated March 2017.
Chemical use	The facility uses biodegradable cleaning products for guests’ bathroom amenities. Fuel (diesel & petrol) is stored in underground tanks with a capacity of 9,200 litres diesel and 4,200 petrol – fixed with a fuelling pump. The storage area is well contained and secured to prevent spillage
Conservation Criteria
Community Criteria
Solid waste management	Waste separation is conducted at source and later put at the waste holding section. Organic waste is managed through a four chambered compost pit which is well enclosed to keep off scavengers. The manure is later used in the camp garden .Plastic, glass and metallic waste is collected by Road star-a licensed company-and disposed via Heritage Hotels to recycling companies in Nairobi.
Water management	The main source of water for the camp is a borehole located within the premises. The water is pumped and collected in reservoirs with a capacity of 64,000 before pumping into an overhead tank of 27,000 liters for supply via gravity to the entire facility. The tanks have a float switch to prevent overflows. The guest tents bathrooms have low shower filter heads and lift taps. The water is metered at the extraction point and sub meters installed in key areas. Recording is done on a regular basis for monitoring purposes. Guests are sensitized on water conservation efforts upon arrival and through tent information folders. There are also “towel talk” signs in the guest tents encouraging guests to re-use their towels to reduce on water usage
Visitor communication & education	Guests are briefed upon arrival on the values of the camp, camp operations and the Masai Mara National Reserve. The facility also holds guests evening talks on conservation and biodiversity. Booklets and room information folders are available at the guest tents, with information about Mara Intrepids camp, local Masai culture, Masai Mara National Reserve and wildlife/travel magazines to raise visitors’ awareness.
Pollution	The path-lights are lit by low wattage bulbs fixed with a cover to reduce on light pollution. The kitchen is fitted with a hood for ventilation purposes
Environmental conservation	Mara Intrepids has a tree planting initiative for guests and staff aimed at promoting environmental conservation. Since 2014, approximately 1500 indigenous seedlings were planted. The facility guides assist the park rangers in wildlife monitoring (e.g. lions, cheetahs and orphaned cubs) and report on any incidences to the park management. The camp promotes guest awareness on conservation issues thorough daily organized slide shows on Masai Mara reserve, wildlife and Masai culture. The facility operates a Kids Adventurers’ Club and Young Rangers Club which involves young guests in conservation and education activities to create awareness and enrich their safari experience. The facility conducts low environmental impact activities such as nature walks, bird watching and offers authentic village visits. The activities are aimed at sensitizing the visitors on the surrounding environment.
Waste water management	Mara Intrepids has a wetland system for waste water management. Effluent water from the kitchen, guest rooms, staff quarters and laundry is managed through - 25 septic tanks for sludge sedimentation. The effluent later drains to the wetlands system. The system comprises of nine chambered lagoons where waste water goes through a natural treatment process before draining into a reed bed and back to Talek River. The facility has a swimming pool which is cleaned via vacuum cleaning and backwash systems and water pumped back to the pool. PH and chlorine levels are checked daily. Backwash is done once a week depending on guest occupancy. In compliance with Environmental Management Co-ordination (Water Quality) regulations of 2006, the facility has applied for an effluent discharge
Purchasing and supplies	The facility purchases its products in bulk to reduce on packaging; fruits and vegetables are packed in re-usable crates.
Employment and remuneration/staff welfare	The facility has a staff welfare committee that meets regularly to deal with staff issues with the management
Staff education, communication and awareness training	The camp holds weekly departmental meetings and daily briefs are held for staff sensitization. The facility has notice boards fixed for staff communication and sensitization
Benefits to local community/community empowerment	Mara Intrepids Camp runs various CSR programs through its mother company-Heritage Hotels-aimed at supporting the local community and improving their livelihood. These programs include education, health and environmental conservation. Some of the initiatives include; • The camp purchases from the locals where possible. Products such as meat for staff, is obtained locally at Talek center. Approximately 75% of the staff is from the local Masai community. • The facility is the only one in the whole region with anti-venom, which they assist the local community in treating snake bites. • The camp, with assistance from other camp/lodge managers in the region, organizes environmental clean-up exercises within Talek town. • The facility has donated several waste bins to local villages. • The camp has an established internship program for locals, which has an intake at least every six (6) months. • The facility through guest contributions supports Loigero primary school through donations such as text books, shoes, stationery and sports equipment. • In 2016, the facility donated 120 beds and bedding to the local Loigero school • The facility clinic caters for the local community’s medical care. The camp also provides transport for the community during emergencies such as medical referrals. • On weekly basis the camp purchases a goat from the local community
Cultural Criteria
Health and safety	The Camp has a health and safety policy committed to compliance with relevant health and safety regulations, client safety and safe working conditions for employees. The camp has a core team of staff trained in Occupational Health and Safety as required by Legal Notice No 31 of 2004.There is a clinic within the camp and a full time clinical officer to attend to staff and guests medical issues. In addition, the facility is subscribed to AMREF Flying doctors for Emergency services. The camp provides a medical cover for staff.Medical check-ups have been conducted for food and beverage handlers - to ascertain their health fitness in compliance with Food, Drugs, and Chemical substances Act. Cap 254The camp has a team of staff trained on first aid and fire-fighting skills. First aid kits are available at the camp clinic, vehicles and kitchen. Guest tents are provided with torches for emergency response. There are folders for guests with information on safety while at the facility, evacuation procedures and emergency contacts. (Emergency contacts as pinned on notice board). The swimming pool is well-marked and precautionary signage mounted for safety purposes. Fire assembly points are properly marked and displayed within the camp. (Fire assembly point marked). The camp provides PPE (Personal Protective Equipment) such as overall, gloves and boots to the staff. Firefighting equipment such as fire extinguishers and fire blankets are serviced and located in strategic locations throughout the facility. (Firefighting equipment).
Child labor, abuse and human rights	The facility does not employ under age people
Business Practises Criteria
Entry Date	12th March 2018

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Mara Explorer Camp

Name of the facility	Mara Explorer Camp
Certification Achieved	Silver
Year opened	2000
Tourism region	Masai Mara/South Rift
County	Narok
Address	Narok Map It
Telephone/Mobile	+254 (0) 706 856216
Email	maraexplorerscamp@gmail.com
Website	maraexplorers.com
Facility Notes	Mara Explorer Camp is located within Masai Mara National Reserve along Talek River, approximately 15 kilometres from Talek gate. The camp was established in 2000 and is currently managed by Heritage Hotels. It has 10 guest tents with a total bed capacity of 20 guests. The facility is open all year round and has a total work force of 16 employees for its operations. The camp is set up inside a thick vegetation /forest cover, and shares most of its management facilities with the adjacent sister-camp – Mara Intrepids Camp. Both camps have a common water distribution system, garage, workshop, food stores and staff and guests clinic. The corporate social responsibility, including attending to community welfare is done through the Mara Intrepids Camp and the mother company - Heritage Hotels. The Maasai Mara National Reserve covers approximately 1,510 km2 under the management of Narok County. The Reserve is located in the northern portion of the Mara Serengeti eco-system, which covers 25,000 km2 straddling the Tanzania and Kenya international border. Serengeti Park borders the Reserve to the south, Siria (or Oloololo) Escarpment in the west and community-owned conservancies to the North and East of the reserve. The Reserve has about 95 species of mammals and 570 species of birds recorded. It is famous for hosting the wildebeest migration, which is dubbed as the ‘8th Wonder of the World’. The annual migration occurs from July to September and involves wildebeests, Thomson's gazelles, Topi, elands, and zebras. These migrants are followed along their annual, circular route by predators, most notably lions and hyenas. Numerous other antelopes can be found, including Thomson's and Grant's gazelles, impalas, elands, duikers and Coke's hartebeest. The Mara is also home to the "Big Five" (lion, leopard, African elephant, African buffalo, and Black Rhinoceros). The plains are also home to the distinctive Masai Giraffe.
Energy management	Mara Explorer Camp is powered by a generator with an output of 44KvA which provides power for lighting. Power is rationed at least 10 hours daily and fuel consumption documented to monitor usage. The facility has five (5) boilers for water heating which use charcoal briquettes Liquefied petroleum gas (LPG) is used for cooking both at the guests and staff quarters. Guest tents are fitted with rechargeable torches. On energy conservation; the facility  Guests are briefed on energy conservation on arrival and through information folders in the guest tents.  Staff is sensitized during departmental briefings.  Has installed Low wattage energy saving bulbs throughout the premises.
Environmental management	Mara Explorer Camp is guided by the parent company –Heritage Hotels – environmental policy. The policy commits on;  promoting responsible tourism,  environmental conservation  Sustainable practices. The Camp has undertaken its annual self-Environmental Audit (EA) as required by EMCA 1999 (Environmental Management and Co-ordination Act.). The facility has a resource monitoring system called ‘Dashboard’ for monitoring (fuel, water, energy, and waste) with set targets on the same. The records are analysed based on bed occupancy. The system is implemented by all heads of departments (HODs).
Chemical use	Biodegradable bathing soaps (supplied by Hanview) are used within the Camp. The chemicals are accompanied by Material Safety Data Sheet (MSDS) records Liquefied Petroleum gas LPG (one tonne tank) is well secured in a contained structure for safety reasons. Diesel is properly stored in a 200 litre reservoir.
Conservation Criteria
Community Criteria
Solid waste management	Waste separation (paper, plastics, metals glass and organic) is conducted at source and the bins are color-coded. The waste is later transported to the waste collection centre at Mara Intrepids for further segregation before final disposal via Heritage Hotels to recycling companies in Nairobi. Organic waste is transported to Mara Intrepids for composting. In efforts aimed at waste reduction, the facility uses reusable containers for bathing soaps
Water management	Mara Explorer camp obtains its water from a borehole located at Mara Intrepids. The water is piped and stored in a high elevated 5000 litre reservoir for supply via gravity to the entire premises. A meter has been installed at the main supply point. Water usage records are collected and analysed based on bed occupancy for monitoring purposes. The facility has installed a 5,000 rain water harvesting tank. On water conservation, the facility;  Sensitizes guests upon arrival.  Guests are encouraged to re-use their towels through “towel-talks”.  Staff is sensitized during regular departmental briefings.  Guest toilets are fitted with low shower filter heads and lift taps to reduce on water usage.
Visitor communication & education	Visitors are briefed upon arrival on the camp’s operations, reserve code of conduct and environmental values. Guests engage in low impact educational activities which include; game drives, village visits and nature walks – which are aimed at reducing the carbon footprint of the facility. The camp had a designated visitors’ information / reading section. The section is equipped with reading materials such as environmental publications, wildlife and travel magazines, and nature conservation magazines. Guest tents have information folders to brief visitors on the surrounding ecosystem. Mammal and bird lists are also available.
Pollution	The generator section is sound proofed to reduce noise pollution. The camp uses low light emitting bulbs in the guest tents and around the facility to reduce on light pollution.
Environmental conservation	Mara Explorer has a resident naturalist in charge of guiding guests within and explaining surrounding environment. The camp is unfenced which allows free movement of wildlife. In addition, natural vegetation is relatively undisturbed which gives a bush experience to clients. On weekly basis the facility participates in environmental clean-ups and sensitizations. This involves awareness on proper waste management and hygiene. The facility guides assist the reserve rangers in wildlife monitoring and reporting on any wildlife incidences. Low environmental impact activities such as nature walks, culture talks, village visits, and bird watching are offered at the camp. These activities are also aimed at ensuring low carbon footprint. In conjunction with its sister camp - Mara Intrepids, the camp has a tree planting initiative for both guests and staff aimed at promoting environmental conservation. The facility has built gabions along the Talek River to contain soil erosion.
Waste water management	Grey water from the guest kitchen is managed through a grease trap to filter excess fats and oils before draining into the septic tank system. Grey waste water for the staff quarters, guest tents and public areas is managed through septic tanks. The facility has six septic tanks that are linked to soak-ways Black effluent from the guest tents and public areas is managed through three chamber septic tanks. Biological enzymes are used in the septic tanks to enhance sludge digestion. In compliance with Environmental Management Co-ordination (Water Quality) regulations of 2006, the facility has applied for an effluent discharge license
Purchasing and supplies	All purchases for the facility are done centrally with/by its sister camp-Mara Intrepids. Supplies for staff food are bought in bulk to reduce on packaging while guest food is bought on demand.
Employment and remuneration/staff welfare	Employees are provided with, food, medical care, uniform, an entertainment centre, transport and accommodation facilities Staff accommodation at Mara Explorer is well maintained i.e. clean and well kept. The staffs are paid in line with the minimum wage, are given letters of appointment, code of conduct and job descriptions upon employment. The facility runs a staff reward scheme for recognizing outstanding conservation efforts and achievement by the staff.
Staff education, communication and awareness training	The Camp holds weekly departmental meetings and daily briefs are held for staff sensitization. The facility has notice boards for staff communication. Emails and memos are also used to facilitate communication
Cultural preservation and promotion/protection of local sites	The guests are sensitized on the local Maasai culture and engage in traditional activities. A fee of $20 is charged per person for the visits. The money is channelled directly to the locals. $5 is deducted for management purposes. Cultural dances and lectures are organized on demand and provided by the local community. The proceeds are given to the community.
Benefits to local community/community empowerment	The facility employs from the local community. Approximately 70% of the staff is from the local Masai community. Priority for casual labor is also given to the local community. Mara Explorer camp runs its Corporate Social Responsibility (CSR) programs jointly with Mara Intrepids thorough its mother company-Heritage Hotels-aimed at supporting the local community initiatives.  The camp purchases locally where possible, these include, fuel and staff meat.  There is an established internship program for locals at the camp, with an intake at least every six (6) months.  The facility through guest contributions support Loigero primary school through donations such as text books, shoes, stationery and sports equipment.  In 2016, the facility donated 120 beds and bedding to the local Loigero school  The facility clinic caters for the local community’s medical care. The camp also provides transport for the community during emergencies such as medical referrals.  On weekly basis the camp purchases a goat from the local community
Cultural Criteria
Health and safety	The Camp has a health and safety policy committed to compliance with relevant health and safety regulations, client safety and safe working conditions for employees. The facility has a designated health and safety committee which meets on quarterly basis to spearhead health issues within the facility. The committee also conducts regular in-house training on health and safety. The camp has been inspected and issued with a Health Clearance Certificate in compliance with the Public Health Act. Medical tests for food and beverage handlers are done to comply with Food, Drugs, and Chemical substances Act. Cap 254. Fire-fighting equipment including, fire extinguishers, fire blanket in the kitchen, are serviced and strategically placed at key areas within the facility. Sand buckets are also provided to complement the fire extinguishers. Safety and precautionary signage has been installed at the gas storage area, fire assembly points are clearly marked and displayed within the Camp and a fire alarm has been fitted within the premises. The Camp provides PPE (Personal Protective Equipment) such as overall, gloves and boots to the staff and a team of staff trained on basic fire-fighting skills. In addition, the camp has fire emergency procedures well outlined within the guest tents. The facility has conducted a fire safety audit to comply with Factories and other places of work (Fire Risk Reduction) Rules 2007. The camp has conducted a safety and Health Audit to comply with the Occupational Safety and Health Act, 2007 and obtained a registration of workplace – Dated July 2017
Child labor, abuse and human rights	The Camp has well defined Human Resource policy that guides against employment of minors. Minimum employment age is 18years. All clients visiting the hotel are screened for their IDs.
Business Practises Criteria
Entry Date	12th March 2018

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Mara Bush Houses

Name of the facility	Mara Bush Houses
Certification Achieved	Gold
Year opened	1991
Tourism region	Masai Mara/South Rift
County	Narok
Address	32- 00217 Naboisho, Kenya Map It
Telephone/Mobile	+254 715 479550
Email	reservations@asiliaafrica.com
Website	marabushhouses.com
Facility Notes	The Mara Bush Houses are located on Private land bordering the Mara North Conservancy. The conservancy covers about 61,000 acres of community owned and protected land. The conservancy borders the Masai Mara National Reserve to the South. The Masai Mara area is abundant in wildlife and regarded as one of the best game viewing sites in Africa. The conservancy is home to lions, leopards, cheetahs and plenty of herbivores and birds.
Energy management	Mara Bush Houses primarily run on solar power. Solar power fixed with power inverter battery system is the main source of energy. The system is also fitted with an energy meter to monitor consumption. Power usage is also analysed based on bed capacity and staff at the facility. The facility also has a backup generator of 30KVA that is run 4 hours a day. The facility uses 2 solar water boilers for heating water in the kitchen and in the staff areas. Water for use in the guest rooms is heated using energy efficient kuni boilers. The facility outsources wood from a sustainable source in Kericho that is used for camp fires and in the kuni water boilers
Environmental management	Mara Bush Houses is guided by Asilia Group environmental policy that emphasizes on dedication to the practice of sound environmental stewardship, promotion of health and safety of guests and employees as well as integration of all social and environmental concerns in their business operations. The facility has a detailed environmental plan and tangible environmental management systems in place with management plans in water, energy, waste as well as Health and safety. The facility undertakes its annual self-Environmental Audit (EA) as required by EMCA 1999 (Environmental Management and Co-ordination Act.) Dated December 2017. Ref No. NEMA/EA/5/2/4494.
Chemical use	Gas is bought in bulk and dispensed in 50Kg and 13kg cylinders for staff and guests cooking respectively. The storage section is caged for safety purposes.The fuel (diesel) is stored in a 2500 litres tank. While petrol and kerosene is stored in 20 litre metal jerry cans. The facility uses biodegradable bathroom amenities such as bathing soaps and shampoos in the guest tents supplied by charlotte Ryse. Biodegradable detergents from Odex Chemicals are used in the laundry.Material Safety Data sheets are available for all the chemicals used within the facility.
Conservation Criteria
Community Criteria
Solid waste management	Waste separation (paper, plastics, metals, glass and organic) is conducted at source. Organic waste is composted. The rest is put at a waste collection center for further segregation before it is transported by a NEMA licensed waste handler to Narok. The facility monitors its waste generation through an inventory (quantity and type) for legal compliance and to create efforts towards waste reduction at source. Waste from the facility is further analysed based on number of staff and guest occupancy. in an effort to reduce waste, guests are served with water from refillable glass bottles in the rooms. The guests are also issued with refillable branded bottles for use during their stay.
Water management	The main source of water for Mara Bush Houses is rainwater. Rain water accounts for about 90% of all water used within the facility. The facility also draws water from a nearby spring. Water is collected and stored in underground tanks with the capacity of about 110,000 litres. The water is then pumped to an overhead tank and supplied through the facility by gravity. The facility has installed and inlet and outlet meter at the spring and the main reservoir tanks. Meter readings are taken on a daily basis and further analysed based on bed nights and number of staff. Guest rooms are fitted with dual flush toilet cisterns which reduce on the amount of water consumed per flush The guests are also sensitized on minimum water use using signage and “towel talks” in the rooms to promote reuse of towels and linen.
Visitor communication & education	Booklets and room information folders are available at the guest houses. The room information contains publications such as on the Masai Mara reserve, the Maa culture, the Mara conservancies and Serengeti-Mara ecosystems and biodiversity as well as, mammals and bird lists.There is also elaborate information on the activities of the Asilia properties including sustainability, positive impact on the communities etc. Visitors are briefed upon arrival on the facility’s operations, and environmental values.
Pollution	The generator is fitted with a sound proof casing to reduce sound pollution.Efficient monitoring and maintenance of vehicles and generators ensures there is minimal air pollution.
Environmental conservation	As part of the greater Asilia Group, the facility supports the Twende Porini Program. This initiative is aimed at environmental education for school going children to teach them about conservation, grazing land, water use and the value of conservancies. Through Asilia giving, the facility supports a number of conservation projects. For instance; In the last financial yearUSD 6,711 was donated to the Rhino Ark Project towards the protecting the source of the Mara RiverUSD 39,855 was donated to Kenya Wildlife Trust towards to the Mara Lion and Cheetah project. The facility also offsets all carbon emanating from its business operations through Carbon Tanzania.
Waste water management	The facility conducts effluent tests on a quarterly basis and has an effluent discharge license. Ref No. NEMA/WQ/EDL/4611Effluent from the guest and staff kitchen flows through a grease trap to remove fats and oils. The facility has a weekly grease trap cleaning schedule for efficient monitoring. Black water throughout the facility is managed through a system of septic tanks and soak pits. Grey water is managed through soak pits.
Purchasing and supplies	The facility purchases its products in bulk to reduce on packaging; fruits and vegetables are packed in re-usable crates whereas meat is packaged in freezers.
Employment and remuneration/staff welfare	The facility has a staff committee and which represents staff issues to the management. Staff benefits include food, uniform, entertainment center, transport and accommodation. The staff participate in quite a number of internal Asilia award schemes including; Employee of the year, the call of duty award, long term services awards, Eco- warrior award etc
Staff education, communication and awareness training	The facility has an in-house staff training program where employees are sensitized on the facility standard operating procedures. Employees at the facility are regularly trained using Lobster Inc modules and a dedicated trainer.The chefs, guides and the managers undertake yearly training in Tanzania. As part of the Asilia group, staff coming in at management level are taken through a mentorship program to take up Assistant Managers positions. Notice boards and memos are also used to communicate to the staff.
Cultural preservation and promotion/protection of local sites	The facility incorporates the local Masai culture in décor e.g. beaded glass water bottles in the guest rooms.The facility organizes Maasai dances for special guest celebrations such as birthdays and anniversaries. The facility organizes village visits for its guests to sample the local Masai Culture. The guest can choose from 3 villages Sadera Boma, Nchoe Village and Kileiya. The facility also has activities for kids to promote the local culture such as spear throwing, bows and arrows etc
Benefits to local community/community empowerment	- The facility purchases locally where possible, vegetables, and meat for the staff are bought locally.Majority of the employees are from the local community. About 60% of the employees are local. As part of the Asilia properties, every guest at Mara Bush Houses is charged 5 USD per night that is channeled to Asilia Giving -a charitable platform that donates all proceeds to conservation and social development.In the last financial year a total of 200,000 USD was donated. Out of this 26,330 USD was donated to support the Maa Trust. The Maa trust empowers local people by promoting social enterprise and through microfinance.The Maa trust has two major social enterprise projects, that is the Maa Beadwork and Maa Honey. These projects support local women groups who have now become empowered to raise their living standards. For instance, they have alternative income; can afford solar power lighting and education for their children. The trust also works in issues of water and sanitation and supporting schools and education. Asilia giving supports three schools within the Mara i.e. Ngoswani, Mbitin and Ol Kuroto Primary Schools Through KWT, Asilia giving supports the Justice Ole Keiwua Scholarship that supports promising youth in attaining a university degree in Tourism and Wildlife Management fields
Cultural Criteria
Health and safety	The facility is guided by Asilia’s Health and Safety Policy.The policy in great detail stipulates the responsibility of the management as well as Health and Safety Procedures and Emergency procedures for both the staff and guests. The facility also has core safety principles to guide the staff on matters of Health and Safety. Precautionary and safety signage such as ‘Hatari’ ‘highly flammable’ are strategically fixed at relevant places such as the fuel and gas storage areas. Proper Housekeeping (well arranged, clean, and properly ventilated) was seen at the food and dry goods storage area and in the repairs and maintenance section.The facility has undergone Health Inspection and issued with a Health Inspection Certificate. There is an adequate team of staff (the facility manager, guides and heads of departments) trained on first aid and a well-equipped first aid kit at the facility.Adequate firefighting equipment including, fire extinguishers, fire blanket in the kitchen, are serviced and strategically placed throughout the facility. (Servicing conducted by Titan Fire Security Ltd. The staff members have been trained on fire safety and fire fighting skills. The last training was conducted in July 2017 by Regency fire and safety services limited. A fire assembly point is properly marked and displayed within the facility. A fire alarm is also available.The facility has conducted a comprehensive health and safety audit in compliance with Occupational Safety and Health Act 2007.Dated July 2017. The facility has also conducted a fire risk audit. Dated July 2017. The staff members have a health and safety committee that spearheads health and safety matters at the facility.
Child labor, abuse and human rights	the facility has a Human Resource policy that guides against employment of minors. Minimum employment age is years.
Business Practises Criteria
Entry Date	9th March 2018

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